Frequently Asked Questions
Below is a list of questions that our customers commonly ask. If your question isn't here please feel free to contact us.
1. How can I use your music? What’s covered?
You can use our music in almost any type of audio/visual production, including video/film productions, websites, multimedia, commercials and other advertising, television, radio, broadcasting, podcasts, trade shows/presentations, flash animations, slide shows, games, software, theatrical releases, telephone on-hold messages, audio books and many other commercial and non-commercial productions.
We offer a few simple music licenses that cover all of the uses described above and which differ in scope, say by the number of copies that can be distributed, the broadcast level (national or worldwide), etc.
2. Are there restrictions on using the music?
Though our licenses cover a lot of use cases, there are some restrictions:
You may not:
- Sell, trade in, give away or distribute the music itself.
- Use/include the tracks in music compilations, like music compilation CDs/DVDs, where the tracks are stand-alone elements.
- Create/produce new musical works (musical compositions, songs) based on our music. For example, if you are a signer, you may not sing over the music and sell or distribute the song.
For more information, please read our license terms and conditions.
3. Will I get a music license document once I purchase a track?
Absolutely. We know how important it is to be safe when you’re using copyrighted material. Third-parties releasing or distributing your productions may want to verify that you have a valid music license and that you have been authorized to use the music.
So, you get a real, official, license document (a PDF certificate) that confirms your right to use the track in accordance with the license. Each license is available for download in your account at the Download Center.
4. What formats are the master audio files delivered in?
All audio files are provided in WAV (44,000 Hz, 16-bit, Stereo) and MP3 (44,000 Hz, 256 kbps, Stereo) formats.
5. How soon do I receive the music?
Immediately after payment.
6. Where is the download link?
You can access your download links in several ways:
- Immediately after payment. As soon as your payment has been processed, you’ll be redirected to a download page so that you can start downloading your tracks immediately.
- In your purchase confirmation email. As soon as your payment has been processed, you’ll also receive a confirmation email with your order details and download links. The download links will expire after 5 days. If you do not receive the confirmation email within a few minutes, please check your Spam or Junk mail folders, as it may have landed there.
- In your account at any time. Download links will also be available in your account so that you can download purchased files at any time at the Download Center of your account.
You only pay the difference in price between the licenses, and you'll be issued a new license document immediately after payment. The license will be available for download at the
7. Do I have to credit the composer in my projects if I use your music?
You are not required to include composer credits in your projects, although it is good practice to do so. If you decide to credit the composer, you may find appropriate credit information in your license document. You can download the license document in your account at the .When crediting, you should generally use the composer's name.
8. I got a copyright claim on my YouTube video. Why? How to dispute it?
This is a very common case. You are not doing anything wrong and using our music is 100% legal. Videos may still get copyright claims, and you may receive copyright notices even if you have purchased a music license or gotten permission directly from author. Why?
Unfortunately, YouTube Content ID system (the system that scans uploaded videos against a database of audio and video content) cannot automatically detect, or otherwise learn, whether you have a license (the rights to use the music) or not. The system likewise cannot learn by itself what kind of rights you may have been granted. There is also no direct way for a music licensing company to automatically exchange information with the Content ID system. So claimants cannot automatically be notified as to the fact that you have a valid license. So all you need to do is to file a Dispute on the claim. When disputing, please add as much information as possible to the dispute note (i.e., our website name, your license number, song title(s), the link to your PDF license). Please also follow the official YouTube instructions on how to Dispute a Content ID claim.
9. Can I try a beat out before I buy it?
Yes, just request a tagged version of that beat from our contact us page
and it will be sent to your email.
10. Is it safe to make a purchase on your website?
Absolutely. Our servers employ 2048-bit SSL certificates, meaning all of your information is securely handled.